Familya
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Familya — Terms of Service

Last updated: 7 September 2026
Published at https://familya.app/terms

These terms are the agreement between you and MELD d.o.o., Legen 38, SI-2383 Šmartno pri Slovenj Gradcu, Slovenia (“we”, “us”) for the Familya app and the hosted service behind it. By creating an account you accept them. If you do not, please do not use Familya.

1. What Familya is

Familya is a family organiser: shared shopping lists, a family calendar, notes, reminders, chores with a ChoreCoin reward system, a rewards shop, family chat, family decisions, weekly schedules and an optional family map. It is free to use. There are no in-app purchases, no subscriptions and no advertising.

We may add, change or retire features. If we remove something significant we will say so in advance in the app.

2. Your account

  • You need a valid email address and a password of at least 8 characters.
  • Keep your password to yourself. You are responsible for what happens under your account.
  • Give us a name that your family will recognise. Don’t impersonate anyone.
  • You must be 16 or older to create an account for yourself. A younger person may use Familya through an account that their parent or guardian sets up and controls inside a family (see section 4).
  • One person, one account. Don’t share logins.

3. Families, roles and invites

  • Anyone can create a family; the creator becomes its Admin.
  • Admins invite people with a code and set each member’s role: Admin, Parent, Child or Other. Admins and Parents are the managers — they create shared content, approve chores and publish rewards.
  • A family always keeps at least one Admin.
  • An Admin can change roles, remove members, and delete the family. Deleting a family destroys everything in it for everyone, permanently. Think before you tap it.
  • Only share an invite code with people you actually want in your family. A code lets its holder read everything the family shares.

4. Children

If you set up an account for a child in your family, you confirm that you are their parent or legal guardian, that you consent on their behalf to the processing described in our Privacy Policy, and that you remain responsible for how they use Familya. You control their account: you can change their role, turn location sharing off, remove them from the family, or ask us to delete their data entirely.

5. ChoreCoins are not money

ChoreCoins exist only inside your family, in your family’s own copy of the app. They are a scorekeeping device that your family agrees the meaning of. They:

  • have no monetary value, cannot be bought, sold, cashed out or transferred between families;
  • are issued, adjusted and taken away by your family’s own Admins and Parents, not by us — including penalties, which can take a balance below zero;
  • carry no promise from us that any reward listed in the app will actually be given. That is between you and your family.

We are not a party to your family’s arrangements about pocket money, chores or rewards.

6. What you may not do

Don’t use Familya to:

  • break the law, or help anyone else to;
  • harass, threaten, bully or abuse another person, including inside a family chat;
  • upload content you have no right to upload, or content that is sexual, violent or otherwise harmful to a child;
  • track someone’s location without their knowledge. Location sharing is deliberately opt-in, per member, and reversible — do not pressure or trick a family member into turning it on, and never enable it on a device that is not yours;
  • attack, overload, probe or reverse-engineer the service, or circumvent its rate limits and permission checks;
  • resell the hosted service, or use it to run something that isn’t a family, household or similar small private group.

We may suspend or terminate an account that does any of this.

7. Your content

Your content stays yours. We claim no ownership of your lists, messages, photos, notes or anything else you put into Familya.

You grant us the limited, non-exclusive licence we need in order to run the service: storing your content, transmitting it to the other members of your family, generating thumbnails of photos, and backing it up. That licence ends when the content is deleted.

You are responsible for what you upload, and for having the right to upload it — including photos of other people.

8. Availability, and no warranty

We try to keep Familya running and to keep your data safe, but the service is provided “as is”, without warranties of any kind. We do not promise uninterrupted availability, that it will be free of bugs, or that a reminder or notification will always arrive on time. Do not rely on Familya as the only record of something that matters — medication, legal deadlines, or anything safety-critical.

The family map shows the last position a member’s device reported while sharing was on. It is not a safety product and must not be used as one.

9. Liability

Nothing in these terms limits liability that cannot be limited by law — including for death or personal injury caused by negligence, for fraud, or your statutory rights as a consumer under Slovenian and EU law.

Subject to that: because Familya is provided free of charge, we are not liable for indirect or consequential loss, lost profits, or lost or corrupted data, and our total liability to you is limited to EUR 100.

10. Ending it

You can leave a family, or stop using Familya, at any time. To delete your account, write to support@familya.app (see the Privacy Policy for what happens next).

We may suspend or close an account that breaches these terms, or discontinue the hosted service. If we discontinue it, we will give at least 30 days’ notice and a way to export your data.

11. Self-hosting

Familya’s backend can be run by anyone on their own server. If your family uses a server we do not operate, these terms cover only the app itself — the operator of that server is responsible for the service and for your data.

12. Changes

We may update these terms. Material changes will be announced in the app or by email at least 30 days before they take effect. Continuing to use Familya after that means you accept the new version.

13. Law and disputes

These terms are governed by the law of the Republic of Slovenia, and the courts of Slovenia have jurisdiction. If you are a consumer, this does not deprive you of the protection of the mandatory law of the country you live in, and you may bring proceedings there.

Consumers in the EU can also use the European Commission’s online dispute resolution platform: https://ec.europa.eu/consumers/odr.

14. Contact

support@familya.app MELD d.o.o., Legen 38, SI-2383 Šmartno pri Slovenj Gradcu, Slovenia